FAQ
Prints
Prints may be available of images on this site, please email for a quote. If you found a print through Restoration Hardware, I cannot reproduce those specific images.
Framing
If you would like to purchase an original and would like it framed, please reach out for a quote before or after you complete your online purchase.
Custom Work
Janesko can create custom abstract and figurative paintings. Read more about the process here.
Multiple Items
If you are purchasing multiple items, you might qualify for a reduced rate for shipping. If you have completed purchase, please email your order number and your shipping might be recalculated.
Discounts
Janesko rarely offers discounts on original sketches or painting. Once in a while, there may be a promotion available to her mailing list subscribers or IG followers. Sign up on the home page to be added to the mailing list and follow Janesko on instagram.
Payment
Janesko accepts almost all forms of payment. If you do not see your preferred form of payment at checkout, reach out to the artist directly for further direction.
Resale
Unfortunately Janesko does not have a resale or appraisal program. To resale a Janesko creation, please contact your local art appraiser for direction.
Collaborations
If you are a business or individual, please email Janesko and propose you collaboration project. email is the best way to contact the artist.
Shipping & Returns
Items 11 x 14” and under ship via USPS. Items larger than 11 x 14” ship via FEDEX. Customers will be emailed a tracking number via their respective shipper. Items may be rolled or shipped flat. In most cases, shipping details will be provided on the item page.
Due to the nature of original work, Janesko does not accept returns. If you are unsure about your purchase, please request additional images from the artist. In rare cases, Janesko will accept a return (in the original packaging/insured) for merchandise credit or exchange.